For more than 60 years, Q-Lab Corporation has been a global provider of material durability testing products. Our products and services are used to test coatings, plastics, automotive, personal care, roofing, inks, textiles, pharmaceutical, packaging and sealants. Q-Lab is a growth-oriented and stable company who has earned a strong reputation for outstanding product design, innovation and uncompromising levels of quality and safety. Visit our website at www.q-lab.com to learn more about what we do.

We are looking for a talented and highly organized Global Marketing Communications (MarCom) Manager who will report to the Marketing Director.

Your mission will be to manage Q-Lab’s global marketing efforts to increase business results, using your excellent business sense, detail orientation, critical thinking, and technical skills.

Q-Lab is a manufacturing company with global locations. We have an outstanding culture and are a repeat Top Workplace award winner with over 50 years of history in Northeast Ohio.

This position requires strategic vision, management capability, hands-on digital marketing, campaign creation, and design work.

Your responsibilities will be to lead the global team’s efforts with:

• Coordination and planning for new product launch activities
• Developing marketing campaigns across all channels, including email, landing pages, ads, social media, press releases, and others
• Planning and design for Trade Shows and other Sales and Marketing Events, both domestic and international
• Leading a team of international MarCom associates
• Overseeing digital strategy, including SEO, SEM, PPC, and CRO for website and landing pages
• Organization of literature revision and translations
• Writing and creating news items, press releases, internal procedures, etc.
• Assisting with the development of systems to improve customer experience and internal processes
• Ensuring MQLs are delivered to Sales in a timely manner and soliciting feedback on lead quality
• Monitoring and enforcing correct Q-Lab brand usage and messaging
• Administration of a large contact database
• Budgeting and CapEx planning
• Art Direction for graphics, posters, literature, photography, and videography

Requirements:

• Proficiency in Marketing automation software (preferably Hubspot), CRM systems, CMS, and other industry-standard Mar-Tech software and how they integrate
• Working knowledge of HTML and proficiency in Adobe Creative Cloud software
• Up-to-date with latest Marketing trends and best practices
• A BS/BA in Marketing, Communications, Business, or equivalent; a love for science and engineering is a plus
• Strong project management skills with an extremely high attention to detail, but also with the ability to think and act strategically
• Graphic Design and Art Direction experience is a plus
• Excellent leadership, business, and critical thinking skills
• Corporate communication acumen: crisp, clear, complete, concise
• Practical, results-driven problem solving skills

Q-Lab offers:

• Beautiful corporate headquarters conveniently located off I-90 in Westlake, Ohio
• A Northeast Ohio Top Workplace environment - 7 years running!
• A proven track record of success
• Excellent compensation package + year-end bonus
• Comprehensive benefits: Health, Prescription and Life
• Vacation, Paid Time Off and Holidays
• Strong team member-oriented company culture
• Fun, friendly working atmosphere with (limited) work-from-home flexibility
• Drug Free Workplace

We are an Equal Opportunity Employer

Quality Control Electronics Technician

Q-Lab Corporation

Westlake, Ohio

We are looking for an exceptional Quality Control Electronics Technician who will work in the calibration and weathering testing labs in Westlake, Ohio. Reporting to the Director of Quality and Reliability, the successful candidate will be responsible for final inspection and acceptance of all incoming materials and our manufactured product prior to shipment. This position requires strong attention to detail and the ability to perform multiple ongoing tasks.

Q-Lab Corporation is a global leader in providing material durability testing products. Since 1956, we have designed and manufactured laboratory test products such as weathering testers, light stability testers and corrosion testers. We maintain a global presence with manufacturing facilities in the US and sales and distribution facilities in England, Germany and China. Our world-class corporate headquarters and manufacturing facility are located in Westlake, Ohio.

Your responsibilities will include:

• Investigates quality and/or design issues and makes recommendations to the appropriate department for resolution.
• Preforms failure analysis on non-conforming electronic assemblies down to the component level to determine the root cause.
• Records, summarizes and communicates root cause analysis including the type and quantity of defect to quality and engineering for further investigation and preventative action purposes.
• Inspection of electronic first article submissions.
• Testing of R&D electronic prototypes
• Connects electronic assembly, component, or part to test instruments, such as ohmmeter, voltmeter, ammeter, Resistance Bridge, or oscilloscope, or to automatic or computerized test equipment.
• Read instrument dial or scope, or observes viewing screen, that indicates resistance, capacitance, continuity, or wave pattern and recognizes defects, such as short circuit or current leakage.
• Repairs printed circuit boards or electronic subassemblies to the component level.
• Compares instrument reading or displays with standards and rejects defective units.
• Records type and quantity of defect for new and used electronic parts and other parts as required.
• Examines assembly, component, or part for defects, trouble shoots and replaces defective components or repairs defective wiring after testing.
• Inspect and test incoming RMA parts for evaluation and crediting purposes (as required).
• Diagnose malfunctioning instruments or test equipment and examines and tests mechanisms and circuitry for failure mode.
• Replaces or repairs defective parts according to OEM specifications.
• Inspects instruments and test equipment periodically and adjusts calibration to ensure functioning within specified standards.
• Calibrates instruments or test equipment according to established standards.
• Other duties as required.

We Require:

• Soldering certification, IPC-A-610, IPC/WHMA-A-620 (recommended but not required)
• High School Diploma or Trade School Diploma and an Associate's degree (A. S.) or equivalent from two-year College or technical school graduate with six months to one year related experience with board level repair (through hole and surface mount technology), lead and lead-free soldering.
• Advanced mechanical and electrical skills.
• Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume.
• Ability to read and interpret safety rules, operating and maintenance instructions or procedure manuals.
• Ability to discriminate between different colors.
• Microsoft Office software to include Word, Excel and Power Point and must possess the ability to type on a keyboard, smartphone, or laptop/tablet proficiently.
• Excellent organization skills
• Exceptional verbal & written communication skills
• Ability to follow procedures and not improvise.
• Energetic, with a positive, can-do attitude
• Strong sense of urgency
• Ability to reliably work independently
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Possess the ability to deal with problems involving several concrete variables, and have the ability to come up with a sound resolution.

We offer:

Fun, fast-moving, and friendly work atmosphere.

A big business footprint, but small business family culture.

A proven track record of success.

Excellent compensation package + bonus.

Vacation, Paid Time Off and Holidays.

Comprehensive benefits: Health, Prescription and Life.

Top Workplaces Award Winner 2012, 2015-2021 (Cleveland, OH)

Beautiful corporate headquarters located off I-90 in Westlake, Ohio.

Q-Lab is currently seeking a Maintenance Technician. Reporting to the Facility Manager, this position will be responsible for all aspects of factory maintenance within our facility.

Essential Duties and Responsibilities:

• Performs preventive maintenance (PM) and inspections.
• Perform scheduled and unscheduled maintenance/repairs of production support and facility equipment, i.e. Air Compressors, Forklifts, HVAC
• Perform building/grounds maintenance, i.e. plumbing, carpentry, sidewalk snow removal, lawn maintenance, trash cleanup, lighting maintenance, facility cleaning.
• Respond to equipment breakdowns and repairs in a timely manner.
• Install and /or oversee the installation and commissioning of new equipment.
• Provide support for third party maintenance and repair activities.
• Ability to work overtime as needed to support production and facility needs.
• Ability to fabricate fixtures and make repairs using metal working and wood working equipment.
• Maintain records within the maintenance electronic tracking system.

Qualifications for this role:

• High school diploma
• Minimum 3 years’ experience working in Maintenance in an industrial environment.
• Able to trouble shoot, repair and or make recommendations and perform root cause analysis.
• Has working knowledge of following policies for inspecting, maintaining, and repairing building systems and production equipment.
• Has the ability to interpret mechanical drawings, equipment specifications, diagrams, and operating manuals.
• Proficient in the use of power and hand tools, measuring devices, metal and wood working equipment in a manufacturing environment.
• Able to perform electrical, pneumatic, mechanical, hydraulic and plumbing repairs.
• Work collaboratively with internal customers and outside contractors.
• Computer literate, MS Word, Excel, Out Look.
• Ability to perform under limited supervision.
• Must have experience work with 120/277/480 VAC
• Experience in HVAC a plus.

We Offer:

• A casual, fast-moving, and friendly work atmosphere
• A big business footprint, but small business family culture
• A proven track record of success
• Stability
• Excellent compensation package + bonus
• Vacation, Paid Time Off and Holidays
• Comprehensive benefits: Health, Prescription and Life
• 2012, 2015, 2016, 2017, 2018, 2019, 2020 and 2021 Best Workplaces Award Winner (Cleveland, OH)

Fabricator

Reporting to the Machining and Fabrication Supervisor, the Fabricator will fabricate and assemble structural products, such as frameworks, shells, tanks or metal parts. The ideal candidate will have 2 years’ experience and be able to work from blueprints.

Essential Duties and Responsibilities:

• Set-up and operate a variety of machines, performing various machining operations from simple to very complex
• Operate Fabricating machines such as brakes, rolls, shears, grinders, drill presses, and punch presses
• Use hand tools to bend, cut and form components
• Locate and mark work piece bending and cutting lines, allowing for stock thickness, machine and welding shrinkage, and other component specifications
• Mechanical assembly ability to work from blueprints
• Inspection of parts to ensure that it conforms to specifications
• Package or crate parts for shipment

Qualifications for this role:

• High School diploma or equivalent
• Minimum of 2 years general fabrication experience or a successful graduate of any recognized apprenticeship, or vocational program
• Basic Math Skills
• Must be able to read and work from blueprints and written specifications
• Operate various material-moving equipment such as forklifts, pallet jack, gantry cranes, etc
• Use of a variety of measuring devices, micrometers, calipers, etc
• Working knowledge of basic computer functions
• Welding experience is a plus

We Offer:

• A casual, fast-moving, and friendly work atmosphere
• Beautiful, clean, air-conditioned facility
• A big business footprint, but small business family culture
• A proven track record of success
• Stability
• Excellent compensation package + bonus
• Vacation, Paid Time Off and Holidays
• Comprehensive benefits: Health, Prescription and Life
• 2012, 2015, 2016, 2017, 2018, 2019, 2020 Best Workplaces Award Winner (Cleveland, OH)

Is helping customers solve problems your passion? Are you looking for an opportunity where you can provide solutions and achieve results? We are seeking a confident, scientific-minded Technical Service Representative to act as the first point of contact for our customers. This role will respond to customer requests, determine the best test methods for their materials, produce proposals for the testing programs and finally explain the process to the customer.

As a member of our Test Services team, you will consult with customers about their testing needs and respond to technical questions while delivering a high level of customer satisfaction. This is an excellent opportunity to join our company, to grow with us and share in our success.

What you will be doing:

· Communicate with customers both verbally and in writing

· Determine the best course of action for potential users of our service

· Write proposals for natural and accelerated weathering tests

· Follow up on proposals requested but not received

· Customer education and test program setup

· Host visits to the testing facility

· Assist with other sales contacts as necessary

· Enter miscellaneous events into client contact database

· Other tasks as necessary or required

What we are looking for:

· Scientific background or affinity is required
Minimum Associate’s degree in a science or technology field, or equivalent experience can be demonstrated

· Previous experience in a Customer Service position is preferred

· Must be able to explain technical concepts at a variety of levels (technical to non-technical)
Have a good working knowledge of MS Word and Excel

· Capable of developing fluency in relevant technical concepts

· Skill in written and verbal communication is a must
Must be detailed and excellent at documentation

· Fluency in written and spoken English required

· Additional fluency in Mandarin Chinese or German preferred, but not required

· Work with the Technical Services Coordinator to coordinate sales follow up efforts

· Ability to interact with customers over the telephone or through written e-mails

· Coordinate with lab managers to determine test and report information

Must Haves:

· Confidence, not ego

· Mission of Service to our clients and co-workers

· A doer not a procrastinator- Get it done attitude

· Burning desire to learn

· Honesty

All the Extras:

· A casual, fast-moving, and friendly work atmosphere

· A big business footprint, but small business family culture

· A proven track record of success

· Stability

· Retirement Savings (401K)

· Vacation, Paid Time Off and Holidays

· Comprehensive benefits: Health, Prescription and Voluntary Life Insurance

· Company Paid LTD, STD and Life Insurance

· Excellent Compensation

For more than 50 years, Q-Lab Corporation has been a global provider of material durability testing products. Our products and services are used to test coatings, plastics, automotive, personal care, roofing, inks, textiles, pharmaceutical, packaging and sealants. Q-Lab is a growth-oriented and stable company who has earned a strong reputation for outstanding product design, innovation and uncompromising levels of quality and safety.

Q-Lab Corporation is looking for an experienced Product Engineer.  

The Product Engineer’s mission is to lead our cross-functional team on design, performance, and serviceability for a specific product line. This role is the product line expert and go-to resource for field performance inquiries, production challenges, and performance-driven continuous improvement.

What’s in it for you?

• Opportunity to work with some of the most talented and driven people in Greater Cleveland
• Casual, fast-moving, and friendly work atmosphere
• Global, big business presence with small business agility and culture
• Beautiful facility and grounds right off I-90
• Stability, proven track record of success
• Q-Lab has been named one of the TOP WORK PLACES for the 7th time!

What you will be doing:

• Own product line technical challenges and lead resolution efforts
• Lead design changes and execute projects to improve and/or enhance performance
• Lead cross-functional design reviews and collaborate on product development roadmaps

What we are looking for:

• Bachelor’s Degree in Engineering (Mechanical, Electrical)
• Highly proficient with 3D CAD (Inventor, SolidWorks, etc.)
• Experience with design translation to manufacturing: print standards, dimensioning, tolerancing, measurement systems
• Strong analytical, diagnostic, and problem solving skills
• Demonstrated skills in experimental methods and data-driven decision making
• Strong project management experience with proven time management skills; ability to effectively manage multiple priorities
• Hands-on approach with the ability to work independently with little supervision
• First-hand experience with fabrication methods (sheet metal forming, machining, injection molding, 3D printing, assembly)
• A thorough understanding of electro-mechanical components and systems, e.g. pneumatics, fans/blowers, VFD’s, transformers, relays, sensors, heaters, nozzles, solenoid valves, switches, pressure regulators, flow meters
• Customer-oriented team player with ability to interface with Marketing, Engineering, Sales, and IT
• Ability to lead with open-mindedness and willingness to accept constructive criticism and feedback
• Savvy communication and interpersonal skills required to positively lead and motivate others

Additional Desired skills but not required:

• Experience with control systems design, development, troubleshooting
• Experience with fluid dynamics, i.e. air and water flow
• LEAN/Six Sigma experience and/or certifications
• Experience using structured change control processes
• (new product stage gates, quality management, engineering changes, product data management)
• Experience with product and project financial management (total cost out, NPV analysis)

All the Extras:

• Excellent Compensation and Bonus Package
• Retirement Savings (401K and 401A)
• Vacation, Paid Time Off and Holidays
• Comprehensive benefits: Health, Prescription and Voluntary Life Insurance
• Company Paid LTD, STD and Life Insurance
• Employee Referral Program
• Beautiful facility right off of I-90 in Westlake

For more than 50 years, Q-Lab Corporation has been a global provider of material durability testing products. Our products and services are used to test coatings, plastics, automotive, personal care, roofing, inks, textiles, pharmaceutical, packaging and sealants. Q-Lab is a growth-oriented and stable company who has earned a strong reputation for outstanding product design, innovation and uncompromising levels of quality and safety.

Q-Lab is currently seeking a Grounds Maintenance/Janitor. Reporting to the Facility Manager, this position will be responsible for all aspects of cleaning and stocking of common areas for our beautiful facility.

Essential Duties and Responsibilities:

• Clean facility, dusting, sweeping, vacuuming, mopping, office areas, restrooms, production area, commons area and warehouse area
• Wipe down lunch tables and chairs
• Clean microwaves and sinks in kitchen area
• Clean the warehouse and production floors using powered floor scrubber
• Empty trash cans, office areas, restrooms, production areas, commons area, and warehouse.
• Place cardboard in compactor, operate compactor and empty cardboard bails from compactor
• Stock paper products for restrooms and kitchen area
• Stock and maintain supply room. Request supplies as needed
• Washing inside windows and mirrors in restrooms
• Setup, arrange, and remove decorations, tables, chairs, and supplies for company events
• Notify Manager of needed repairs and supplies for the facility and grounds
• Light facility repairs and painting
• Pick up trash around the building and in the parking lot
• Light mowing, raking, tree & bush trimming and sidewalk snow removal and salting

Qualifications for this role:

• High school diploma
• Ability to lift up to 50 LBS
• Takes pride in a clean, safe work environment
• Positive attitude
• Strong organizational skills
• Dependable with strong work ethic and stellar attendance record

We Offer:

• A casual, fast-moving, and friendly work atmosphere
• A big business footprint, but small business family culture
• A proven track record of success
• Stability
• Excellent compensation package + bonus
• Vacation, Paid Time Off and Holidays
• Comprehensive benefits: Health, Prescription and Life
• 2012, 2015, 2016, 2017, 2018, 2019, 2020 and 2021 Best Workplaces Award Winner (Cleveland, OH)

We are looking for a Desktop Support Technician to provide customer service and end user support for Q-Lab’s worldwide information network. Reporting to the Network Systems Manager, the successful candidate will troubleshoot, research, and resolve computer related problems.

Q-Lab’s team is responsible for managing an international VPN data network with six locations around the world. We have approximately 225 internal users, 300 computers, and 40 servers.

Our mission is to make work-life productive for any Q-Lab employee who works with information technology. Your job would be to make a key impact towards that mission. We are looking for a high-energy and talented individual to drive our IT systems to the next level!

Do you want growth opportunities? Q-Lab offers certain candidates the opportunity to work with server setups, network security improvements, remote access systems, disaster recovery planning, and more. If you think you have the potential, make sure to discuss these opportunities in the interview.

Key Responsibilities:

• Provides technical support for end user issues via telephone calls, emails, and face-to-face requests.
• Uses remote support tools to control end user PC’s (e.g. remote desktop, Bomgar).
• Ensures timely follow-up and attention of end user support cases.
• Documents, tracks, and monitors problems using the IT Helpdesk system.
• Engages end user base to determine opportunities for improvement and effectively communicates value items.
• Evaluates the end user experiences to find areas of inefficiency and opportunity. Tracks and organizes this information, and presents ideas to the Network Systems Manager.

Desired Experience and Skills:

• 2+ years’ experience supporting a Windows environment.
• Knowledgeable with common software applications: Windows OS, Microsoft Office, Web Browsers (Internet Explorer, Firefox, Chrome), Anti-Virus.
• Knowledgeable with mobile phones, preferably the iPhone.
• Knowledgeable with peripheral devices (e.g. printers, label makers)
• Positive attitude, energetic, tackles tasks with a sense of urgency. You should love what you do!
• Strong customer-service orientation. Effective interpersonal and relationship-building skills.
• Ability to present ideas in user-friendly language to both technical and non-technical end-users.
• Has technical knowledge of PC and desktop hardware, preferably Dell.

Not sure you’ve got the skills? We think a high level of practical intelligence, strong drive, and intuitive understanding of how systems work can trump formal experience. If you think you have what it takes, send us your resume!

Q-Lab Corporation is a global leader in providing material durability testing products. Since 1956, we have designed and manufactured laboratory test products such as weathering testers, light stability testers and corrosion testers. We also perform contract test services for weathering and corrosion testing, including both laboratory and natural exposure tests. We maintain a global presence with testing facilities located in the US and sales and distribution facilities located in England, Germany and China. Our world-class corporate headquarters and manufacturing facility are located in Westlake, Ohio.

Q-Lab Corporation is looking for an experienced Optics and Calibrations Engineer.

The Optics & Calibrations Engineer’s mission is to become Q-Lab’s expert in spectral tools and data analysis as well the complete range of our light sources, filters, and reflector products.

What’s in it for you?

·         Opportunity to work with some of the most talented and driven people in Greater Cleveland

·         Casual, fast-moving, and friendly work atmosphere

·         Global, big business presence with small business agility and culture

·         Beautiful facility and grounds right off I-90

·         Stability, proven track record of success

·         Q-Lab has been named one of the TOP WORK PLACES for the 7th time!

What you will be doing:

·         Ownership of spectroradiometer calibration, maintenance, and continuous improvements

·         Maintenance of optical tools, filters, fixtures

·         Data analysis and trending to support process stability

·         Industrial networking, external interface for best practices

What we are looking for:

·         4 year technical degree in physics, science, engineering or similar field

·         Minimum 5 years work experience in a technical field

·         Engineering insight, love of science, curiosity and passion for learning

·         Expertise in and/or working knowledge of spectroradiometry and spectral power distributions (SPDs)

·         Working knowledge of photodetectors (e.g. silicon, photomultiplier tubes, etc.)

·         Familiarity with diffraction gratings, order sorting filters, cosine receptors

·         Knowledge of various lamp types and characterization methods

·         Familiarity with transmission properties of various glass compositions and coatings

·         Strong analytical, diagnostic, and problem solving skills

·         Experience with measurement systems analysis and problem solving of gauge errors

·         A data distribution mindset with a working knowledge of statistical analysis tools

·         Familiarity with ISO 17025 accreditation requirements or similar regulatory standards

·         A doer not a procrastinator - get it done attitude

·         Writing and oral presentation skills: crisp, clear, concise, complete

All the Extras:

·         Excellent Compensation and Bonus Package

·         Retirement Savings (401K and 401A)

·         Vacation, Paid Time Off and Holidays

·         Comprehensive benefits: Health, Prescription and Voluntary Life Insurance

·         Company Paid LTD, STD and Life Insurance

·         Employee Referral Program

For more than 50 years, Q-Lab Corporation has been a global provider of material durability testing products. Our products and services are used to test coatings, plastics, automotive, personal care, roofing, inks, textiles, pharmaceutical, packaging and sealants. Q-Lab is a growth-oriented and stable company who has earned a strong reputation for outstanding product design, innovation and uncompromising levels of quality and safety.

Mechanical Assembly

Q-Lab is currently seeking a Mechanical Assembler. Reporting to our Manufacturing Supervisor, this position builds the mechanical components of our testers for shipping worldwide. Although this position is currently 1st shift, employees may be required to work 2nd shift.

Essential Duties and Responsibilities:

• Assemble mechanical components
• Follow detailed engineering drawings and parts lists to complete proper assembly
• Prepare sub-assemblies and related parts for final assembly
• Wire, solder, install tubing and options in sub-assembly for final assembly
• Utilize problem-solving skills as a resource for continuous improvement
• Use a variety of hand-tools and power tools to complete product assembly
• Follow Lean Manufacturing 5S practices
• Assist with all aspects of Assembly when needed

Qualifications for this role:

• Ability to read mechanical and electrical schematics
• High Technical Aptitude
• Working knowledge of and ability to use mechanical, electrical and measuring tools
• Able to work in a team-oriented environment
• 2 years’ experience building, construction, plumbing, automotive or any other trade experience
• Ability to lift 50 lbs

We Offer:

• A casual, fast-moving, and friendly work atmosphere
• A big business footprint, but small business family culture
• A proven track record of success
• Stability
• Excellent compensation package + bonus
• Vacation, Paid Time Off and Holidays
• Comprehensive benefits: Health, Prescription and Life
• 2012, 2015, 2016, 2017, 2018, 2019, 2020 Best Workplaces Award Winner (Cleveland, OH)