Senior Accountant

Q-Lab Corporation

Westlake, Ohio

We are looking for a Credit and Collections Manager who will work in our manufacturing plant in Westlake, Ohio. Reporting to the Assistant Controller, the successful candidate will be responsible for over site of all credit and collections process for the company including employee supervision. Additionally this position will manage the invoicing functions for both domestic and foreign customers.  This position requires strong communications and organization skills. 

Q-Lab Corporation is a global leader in providing material durability testing products. Since 1956, we have designed and manufactured laboratory test products such as weathering testers, light stability testers and corrosion testers. We maintain a global presence with manufacturing facilities in the US and sales and distribution facilities in England, Germany and China. Our world-class corporate headquarters and manufacturing facility are located in Westlake, Ohio.

Your responsibilities will include:

• Responsible for credit and collections procedures and adherence

• Overseeing the collection process, including front-line responsibilities for selected accounts

• Implementation and adherence of credit policies necessary to meet the company’s objectives

• Investigation of financial standing and reputation of current and prospective customers

• Establishment of credit limits and payment terms for both domestic and foreign customers

• Work with staff to ensure customers are billed both timely and accurately for delivered goods and services 

• Management of a small staff

We Require:

• Minimum of 10 years of accounts receivable experience with at least 3 years in management and a high school degree

• Minimum of 5 years of accounts receivable experience with at least 3 years in management and an associate’s degree in accounting

• Experience with software used for business credit reporting (i.e.: Dun and Bradstreet)

• Excellent written and verbal communication skills

• Proficient in Word and Excel

• Experience using MAS90 is a plus

We offer:

• Fun, fast-moving, and friendly work atmosphere.

• A big business footprint, but small business family culture.

• A proven track record of success.

• Excellent compensation package + bonus.

• Vacation, Paid Time Off and Holidays.

• Comprehensive benefits: Health, Prescription and Life.

• Top Workplaces Award Winner 2012, 2015-2020 (Cleveland, OH)

• Beautiful corporate headquarters located off I-90 in Westlake, Ohio.

Drug Free Workplace

We are an Equal Opportunity Employer

We are looking for a Warehouse Stock Clerk to join our team. This role will report to the Inventory Control Manager and will be responsible for all outgoing shipments. Q-Lab ships products both domestically and globally. The idea candidate will have prior shipping experience, be comfortable operating a tow motor and be able to work independently.

What you will be doing:

·         Anticipate production demand from production schedule to supply material to assembly processes (end use point) allowing continuous uninterrupted flow of production.

·         Communicate shortages with Purchasing and Operations departments to facilitate movement of materials to support both internal and external customers.

·         Perform parts counts to support cycle counting. Maintain shortage reports.

·         Check parts against unfilled allocations and move to storage area, point of use, or machines.

·         Responsible for accurate on hand balances and locations. Maintain Kanbans.

·         Maintain stock levels of bulk items.

·         Participate in the preparation and taking of physical inventory.

·         May perform duties involved in unloading parts, checking receipts and entering information into system.

·         May count and verify material received, perform quality checks, and report any discrepancies.

·         Utilize system to generate documents and perform transactions as required.

·         May select and ship and/or stage parts for customer orders using proper packaging and materials, banding, palletizing etc.

What we are looking for:

·         5 years minimum experience in warehousing and stocking.

·         Positive work ethic and attitude with an excellent attendance record.

·         Must be a self-starter with a strong desire to help Q-Lab succeed.

·         High school education.

·         Basic computer skills.

·         Lift truck experience/training

·         Previous experience in a lean manufacturing environment would be helpful

Must Haves:

·         Confidence, not ego

·         Mission of Service to our clients and co-workers

·         A doer not a procrastinator- Get it done attitude

·         Burning desire to learn

·         Honesty

All the Extras:

·         A casual, fast-moving, and friendly work atmosphere

·         A big business footprint, but small business family culture

·         A proven track record of success

·         Stability

·         Retirement Savings (401K and 401A)

·         Vacation, Paid Time Off and Holidays

·         Comprehensive benefits: Health, Prescription and Voluntary Life Insurance

·         Company Paid LTD, STD and Life Insurance 

·         Excellent Compensation and Bonus Package

·         Top Workplace for 7 consecutive years!

For more than 50 years, Q-Lab Corporation has been a global provider of material durability testing products. Our products and services are used to test coatings, plastics, automotive, personal care, roofing, inks, textiles, pharmaceutical, packaging and sealants. Q-Lab is a growth-oriented and stable company who has earned a strong reputation for outstanding product design, innovation and uncompromising levels of quality and safety.

Q-Lab is currently seeking a Warehouse Packer. Reporting to the Warehouse Manager, this position will be responsible for packaging and shipping of our Accelerated Weather Testers to locations around the world.

Essential Duties and Responsibilities:

• Ship product/packages using UPS WorldWide and FedEx Ship Manager
• Select and ship orders using proper packaging and material banding or palletizing
• Stage product or parts for future shipments in an organized manner
• Complete all necessary shipping documents
• Process all orders for shipment including weighing, metering and form completion
• Track transactions and documents in our shipping system
• Participate in physical inventory

Load/Unload Trucks LTL, OTR and containers

Ability to work overtime as needed to support production and facility needs

Assist Receiving Department when needed for incoming shipments

Preform other related duties as assigned

Qualifications for this role:

• High school diploma
• Minimum 3 years’ experience working with UPS and FedEx
• Ability to lift 70 LBS
• Past experience using lift trucks or tow motors
• Basic computer skills
• Must have good, positive communication skills
• Strong attention to detail and organization
• Dependable with strong work ethic and stellar attendance record

We Offer:

• A casual, fast-moving, and friendly work atmosphere
• A big business footprint, but small business family culture
• A proven track record of success
• Stability
• Excellent compensation package + bonus
• Vacation, Paid Time Off and Holidays
• Comprehensive benefits: Health, Prescription and Life
• 2012, 2015, 2016, 2017, 2018, 2019 Best Workplaces Award Winner (Cleveland, OH)

Q-Lab Test Services is based in Homestead, FL with testing laboratories in Florida, Germany, and China. We also have outdoor test sites in Florida, Arizona, and Ohio. We test products and materials in natural and simulated environments to determine weathering and corrosion resistance and durability. All of our sites and labs are accredited to ISO 17025.

Position Overview

This management position is responsible for all aspects of our Quality System at all Test Services sites. You will be responsible for management and implementation of the ISO 17025 Quality System, ensuring continuous improvement.

Essential Job Duties & Responsibilities

• Manage, control and continuously improve the implementation of all aspects of the ISO 17025 international standard to maintain compliance to the standard while ensuring customer requirements are continuously met
• Provide overall direction, guidance, awareness training and interpretation on ISO 17025 quality standards to internal users to ensure the requirements are clearly understood and implemented
• Coordinate external customers and 3rd Party audits with key personnel to ensure audits are seamless, with minimal disruption to daily operations
• Assist in the development of internal calibration procedures and determine calibration uncertainties for these procedures
• Lead investigations of root causes and corrective actions for resolution to customer audit findings, complaints, internal audits findings and test non-conformances are answered in a timely manner
• Develop and provide appropriate quality related training programs to personnel whose work affects quality
• Manage and control documents, records, internal audits, calibration program, supplier approval, nonconforming events and corrective actions and risk evaluation in conformance to all applicable international standards
• Manage, maintain and implement the internal audit program to ensure audits are scheduled, performed and reported in a timely manner, including corrective action write-up, verifying effectiveness and closure
• Promote leadership and guidance in maintaining an open communication process throughout Test Services to benefit the customer and the company
• Document complaints and communicate with customers to determine their issues and provide updates on remediation
• Perform additional assigned duties as requested by the Managing Director and Director of Operations
• Maintain good working relationships with all personnel, departments, customers and suppliers

Education & Requirements

• Must have extensive knowledge, understanding and implementation of ISO 17025
• Must possess excellent communication skills, leadership skills, technical skills and basic human resource skills to manage interactions in a small to medium sized company.
• BS (or higher) in a related scientific field preferred
• 2+ years’ experience managing a department in a laboratory
• 5+ years’ experience with ISO 17025 requirements
• Formal qualifications as a Quality Manager, Internal Auditor or Quality Engineer (or equivalents) are preferred, but may be acquired on the job
• ISO 9001, ISO 17025 certified Internal Auditor and/or Lead Auditor are preferred, but may be acquired on the job

Optional

• Experience with plastics and/or coatings industry

Skills

• Proficient computer and Microsoft Office user with intermediate to advanced abilities
• Advanced skills with Excel and Word required
• Strong investigative skills, to determine root causes of non-conforming events
• Comprehension of technical/quality instructions, standards, customer specifications and correspondence
• Excellent communication abilities with customers, management and employees
• Requires extensive knowledge of quality systems and general understanding of testing, materials and business operations
• A considerable degree of tact and diplomacy is necessary to effectively interface with all levels of personnel within the company; requires original and independent thinking in new and often undefined areas
• Requires considerable reasoning abilities
• Ability to deal with technical problems individually or as a team in a professional manner
• Strong understanding of statistics and probabilities, especially as applied to testing and calibration methods

Travel Requirements

• You will be required to travel to all the accredited locations for internal or external audits as needed. International travel to Germany and China.

We are looking for an exceptional mechanical engineer with 10+ years’ experience designing electro-mechanical products. The individual will design both new products and improvements to existing products (e.g. improve performance, reliability, manufacturability).

Q-Lab Corporation is a global leader in providing material durability testing products. Since 1956, we have designed and manufactured laboratory test products such as weathering testers, light stability testers and corrosion testers. We maintain a global presence with manufacturing facilities in the US and sales and distribution facilities in England, Germany and China. Our world-class corporate headquarters and manufacturing facility are located in Westlake, Ohio.

Key Requirements:

• Bachelor’s Degree in Mechanical Engineering, with a Masters preferred (other disciplines not considered)

• Highly proficient with 3D CAD (Inventor, Solidworks, etc.)

• Experience with design translation to manufacturing: print standards, dimensioning, tolerancing, measurement systems

• Strong analytical, diagnostic, and problem solving skills

• Demonstrated skills in experimental methods and data-driven decision making

• Strong project management experience with proven time management skills; ability to effectively manage multiple priorities

• Hands-on approach with the ability to work independently with little supervision

• First-hand experience with fabrication methods (sheet metal forming, machining, injection molding, 3D printing, assembly)

• A thorough understanding of electro-mechanical components and systems, e.g. pneumatics, fans/blowers, VFD’s, transformers, relays, sensors, heaters, nozzles, solenoid valves, switches, pressure regulators, flow meters

• Customer-oriented team player with ability to interface with Marketing, Engineering, Sales, and IT

• Savvy communication and interpersonal skills required to positively lead and motivate others

Desired Skills and Capabilities (not required):

• Experience with control systems design, development, troubleshooting

• Experience with fluid dynamics, i.e. air and water flow

• LEAN/Six Sigma experience and/or certifications

• Experience using structured change control processes (quality management, engineering changes)

• Experience with product and project financial management (total cost out, NPV analysis)

We offer:

• Fun, fast-moving, and friendly work atmosphere.

• A big business footprint, but small business family culture.

• A proven track record of success.

• Excellent compensation package + bonus.

• Vacation, Paid Time Off and Holidays.

• Comprehensive benefits: Health, Prescription and Life.

• Top Workplaces Award Winner 2012, 2015-2020 (Cleveland, OH)

• Beautiful corporate headquarters located off I-90 in Westlake, Ohio.

Q-Lab Corporation

Cleveland, Ohio

Reporting to the Manufacturing Engineer, this position will support the drafting needs of the Manufacturing department. The ideal candidate will have solid CAD drafting skills and the ability to work on multiple projects at once.

Q-Lab Corporation is a global leader in providing material durability testing products such as weathering testers, light stability testers and corrosion testers.  We maintain a global presence with manufacturing facilities in the US and sales and distribution facilities in England, Germany and China. We also perform expert contract testing at our benchmark exposure locations in Florida and Arizona.  Our world-class corporate headquarters and manufacturing facility are located in Westlake, Ohio. 

Essential Duties and Responsibilities:

• Design 3D models of parts and assemblies
• Draw electrical and plumbing diagrams using industry standard symbols
• Measure and reverse engineer parts or assemblies
• Create detailed 2D drawings from 3D models
• Produce and enter Bills of Materials in our ERP system
• Interact with internal customers, vendors and engineering support staff

Qualifications for this role:

• Proficient in design software, including Autodesk Inventor, Autodesk Vault, and AutoCAD
• Understand how to fully dimension and tolerance engineering drawings
• In-depth knowledge and understanding of the Engineering Change Process
• Exceptional computer skills, including Microsoft Office, Adobe Photoshop and Adobe suite preferred
• Ability to multitask and work on multiple projects simultaneously
• Strong technical writing skills with experience in creating technical instructions preferred
• Prior experience working in a fabrication or manufacturing environment preferred

We Offer:

·         A casual, fast-moving, and friendly work atmosphere

·         A big business footprint, but small business family culture

·         A proven track record of success

·         Stability

·         Excellent compensation package + bonus

·         Vacation, Paid Time Off and Holidays

·         Comprehensive benefits: Health, Prescription and Life

·         2012, 2015, 2016, 2017, 2018, 2019, 2020 Best Workplaces Award Winner (Cleveland, Ohio)

Manual Machinist

 Q-Lab Corporation

Cleveland, Ohio

Reporting to the Fabrication Supervisor this position will be the machinist responsible for completing complex prototype parts for Q-Lab’s R&D department.  The position will also fabricate production quantities of parts when necessary to support Q-Lab manufacturing.  The ideal candidate will complete precision parts quickly with little to no supervision.

Q-Lab Corporation is a global leader in providing material durability testing products such as weathering testers, light stability testers and corrosion testers.  We maintain a global presence with manufacturing facilities in the US and sales and distribution facilities in England, Germany and China. We also perform expert contract testing at our benchmark exposure locations in Florida and Arizona.  Our world-class corporate headquarters and manufacturing facility are located in Westlake, Ohio. 

Essential Duties and Responsibilities:

·         Machine complex high precision prototype parts with minimal supervision

·         Think creatively to custom form tooling and fixtures to complete jobs

·         Support Q-Lab manufacturing by completing production machining jobs when necessary

·         Use math skills, such as trigonometry and geometry, to make part calculations

·         Organize machine shop tools, machines and tooling to maintain work area

Qualifications for this role:

·         Uses precision tools, machinery and equipment such as a lathe, vertical milling machine, drill press, hydraulic press, band saw, tool grinders and a variety of cutting tools and equipment

·         10 years of work experience in a machine shop environment

·         Use gauges and measuring instruments to meet tolerance requirements

·         Read and interprets blueprints

·         Math skills including geometry and trigonometry

We Offer:

·         A casual, fast-moving, and friendly work atmosphere

·         A big business footprint, but small business family culture

·         A proven track record of success

·         Stability

·         Excellent compensation package + bonus

·         Vacation, Paid Time Off and Holidays

·         Comprehensive benefits: Health, Prescription and Life

·         2012, 2015, 2016, 2017, 2018, 2019, 2020 Best Workplaces Award Winner (Cleveland, Ohio)

Q-Lab is currently seeking a Full-Time Billing Clerk.

Our ideal candidate will be professional, must have great communication skills, and be highly organized and dependable. Must have a very high level of honesty and integrity.

As a member of our Test Services team, you will be responsible for our accounts receivables, accounts payable and creating invoices and financial reports.

Essential Duties and Responsibilities:

• Generate all customer invoices and billing statements for our Florida and Arizona test sites
• Generate financial reports for management
• Process credit memos
• Organize and maintain all accounting records
• Track paid and unpaid invoices
• Work with managers to ensure accuracy of records, files and contact information
• Answer telephone calls as backup as needed
• Other tasks as necessary or required

What we are looking for:

• Accounting or billing experience
• Adept at the use Microsoft Office (Excel) and in performing manual financial calculations is a must
• Ability to interact with customers over the telephone or through written e-mails professionally
• Attention to detail with the ability to organize and prioritize workflow in a timely matter a must
• Outstanding written and oral communication skills
• Exceptional interpersonal skills, particularly when dealing with stressful situations

Must Haves:

• Confidence, not ego
• Mission of Service to our clients and co-workers
• A doer, not a procrastinator- Get it done attitude
• Burning desire to learn
• Honesty

All the Extras:

• Perfect location in Homestead, with an easy commute against daily traffic
• Casual, fast-moving, and friendly work atmosphere
• Big business footprint, but small business family culture
• Proven track record of success
• Stability
• Retirement Savings
• Vacation, Paid Time Off and Holidays
• Comprehensive benefits: Health, Prescription and Voluntary Life Insurance
• Company Paid LTD, STD and Life Insurance
• Excellent Compensation

For more than 50 years, Q-Lab Corporation has been a global provider of material durability testing products. Our products and services are used to test coatings, plastics, automotive, personal care, roofing, inks, textiles, pharmaceutical, packaging and sealants. Q-Lab is a growth-oriented and stable company who has earned a strong reputation for outstanding product design, innovation and uncompromising levels of quality and safety.

Is helping customers solve problems your passion? Are you looking for an opportunity where you can provide solutions and achieve results? We are seeking a confident, scientific-minded Technical Service Representative to act as the first point of contact for our customers. This role will respond to customer requests, determine the best test methods for their materials, produce proposals for the testing programs and finally explain the process to the customer. 

As a member of our Test Services team, you will consult with customers about their testing needs and respond to technical questions while delivering a high level of customer satisfaction. This is an excellent opportunity to join our company, to grow with us and share in our success.

What you will be doing:

·         Communicate with customers both verbally and in writing

·         Determine the best course of action for potential users of our service

·         Write proposals for natural and accelerated weathering tests

·         Follow up on proposals requested but not received

·         Customer education and test program setup

·         Host visits to the testing facility

·         Assist with other sales contacts as necessary

·         Enter miscellaneous events into client contact database

·         Other tasks as necessary or required

What we are looking for:

·         Scientific background or affinity is required
Minimum Associate’s degree in a science or technology field, or equivalent experience can be demonstrated

·         Previous experience in a Customer Service position is preferred

·         Must be able to explain technical concepts at a variety of levels (technical to non-technical)
Have a good working knowledge of MS Word and Excel

·         Capable of developing  fluency in relevant technical concepts

·         Skill in written and verbal communication is a must
Must be detailed and excellent at documentation

·         Fluency in written and spoken English required

·         Additional fluency in Mandarin Chinese or German preferred, but not required

·         Work with the Technical Services Coordinator to coordinate sales follow up efforts

·         Ability to interact with customers over the telephone or through written e-mails

·         Coordinate with lab managers to determine test and report information

Must Haves:

·         Confidence, not ego

·         Mission of Service to our clients and co-workers

·         A doer not a procrastinator- Get it done attitude

·         Burning desire to learn

·         Honesty

All the Extras:

·         A casual, fast-moving, and friendly work atmosphere

·         A big business footprint, but small business family culture

·         A proven track record of success

·         Stability

·         Retirement Savings (401K)

·         Vacation, Paid Time Off and Holidays

·         Comprehensive benefits: Health, Prescription and Voluntary Life Insurance

·         Company Paid LTD, STD and Life Insurance 

·         Excellent Compensation

For more than 50 years, Q-Lab Corporation has been a global provider of material durability testing products. Our products and services are used to test coatings, plastics, automotive, personal care, roofing, inks, textiles, pharmaceutical, packaging and sealants. Q-Lab is a growth-oriented and stable company who has earned a strong reputation for outstanding product design, innovation and uncompromising levels of quality and safety.

Marketing Assistant

Westlake, Ohio

The Marketing Communications team is seeking a highly motivated Marketing Assistant at our Global Headquarters in Westlake, Ohio. Reporting to the Global Marketing Communications Manager, the Marketing Assistant will have a variety of responsibilities that enable the success of marketing and sales campaigns and events. The successful candidate will highly value data integrity, be proficient with marketing systems, and possess strong written communication and computer skills.

Q-Lab Corporation is a global leader in providing material durability testing products. Since 1956, we have designed and manufactured laboratory test products such as weathering testers, light stability testers and corrosion testers. We maintain a global presence with manufacturing facilities in the US and sales and distribution facilities in England, Germany and China. Our world-class corporate headquarters and manufacturing facility are located in Westlake, Ohio.

Responsibilities include:

• Entering and maintaining customer data, assets, and activities in Q-Lab’s CRM (Customer Relationship Management) software
• Reviewing inquiries received through Q-Lab.com and other forms and distributing them to the appropriate person for follow-up
• Monitoring and dispositioning the general corporate email inbox
• Reviewing and approving account registrations in our customer portal
• Ordering and keeping inventory of printed marketing literature and promotional items
• Monitoring and compiling results of customer surveys for presentation to management
• Set up catering, accommodations, transportation, and other support as needed for on-site meetings and events
• Supporting global sales representatives by fulfilling requests for literature, promo items, posters, binders, etc.
• Monthly reconciliation of the Marketing credit card statements and expense reports
• Maintaining the contact list of global sales representatives
• Domestic trade show coordination, including registration, space selection, equipment and literature shipments to and from shows, and staffing schedules
• Aggregating required materials for trade show and seminar reimbursements for global sales representatives

Requirements:

• Clear understanding of Marketing systems (CRM, Marketing Automation, CMS, other Martech software) and how data flows between them
• High proficiency in Microsoft Office applications, especially Excel
• Experience with Hubspot or other Marketing Automation Software is a plus!
• Attentive to detail, highly organized, and proactive in recommending solutions to improve performance and efficiency
• High-level of written, verbal, and interpersonal communication skills
• Ability to manage deadlines and handle multiple projects

We offer:

• Fun, fast-moving, and friendly work atmosphere.
• A big business footprint, but small business family culture.
•  A proven track record of success.
• Excellent compensation package + bonus.
• Vacation, Paid Time Off and Holidays.
• Comprehensive benefits: Health, Prescription and Life.
• Top Workplaces Award Winner 2012, 2015-2020 (Cleveland, OH)
• Beautiful corporate headquarters located off I-90 in Westlake, Ohio.

Drug Free Workplace

We are an Equal Opportunity Employer

 Electronics Engineer 

Westlake, Ohio

We are looking for an electronics engineer to expand and enhance our line of weathering, light stability, and corrosion test chambers.

Q-Lab Corporation is a global leader in providing material durability testing products. Since 1956, we have designed and manufactured laboratory test products such as weathering testers, light stability testers, and corrosion testers. We also perform contract test services for weathering and corrosion testing, including both laboratory and natural exposure tests. We maintain a global presence with facilities in the U.S., England, Germany, and China. Our world-class corporate headquarters and manufacturing facility are located in
Westlake, Ohio.

Your responsibilities will include:

Designing and developing software to work with devices, sensors, and other Q-Lab test chamber peripherals

Engaging in all phases of electrical subsystem and sensor product development, including concept, design, documentation, prototype, test and manufacturing

Developing control systems algorithms to improve control system performance

Troubleshooting low level controller/software related problems

Writing test instructions, test reports, and engineering change notices

Developing innovative designs to meet all requirements for safety, performance, reliability and manufacturability

Designing circuit boards including schematics, bills of material, PC board layout

Recommending design and/or material improvements for existing products

Developing test procedures to validate new designs

Providing technical assistance to the purchasing, service, sales, marketing, and production departments

Requirements:

Bachelor’s Degree in Electronics Engineering

5+ years’ proven record in a product development environment, with embedded microcontrollers, analog and digital circuit design

Expertise with I C, SPI, and UART and control systems is HIGHLY desirable

Strong analytical, diagnostic, and problem solving skills

Proficient in writing clear and concise technical documents

Excellent verbal communications skills

Understands electro/mechanical systems

Ability to switch between multiple projects

Hands-on with the ability to work independently and with little supervision

Ability to interface with Marketing, Engineering, Sales and Information Systems

Has a big sense of humor and a small ego

We offer:

Beautiful corporate headquarters conveniently located off I-90 in Westlake, Ohio

A proven track record of success

Excellent compensation package + bonus

Comprehensive benefits: Health, Prescription, and Life

Strong team oriented company culture

Friendly working atmosphere

Top Workplaces Award 2012, 2015-2020