招贤纳士

Q-Lab公司作为材料耐久性测试产品全球供应商已经有 50 多年的历史。我们的产品和服务用于测试以下产品:涂料、塑料、汽车、个人护理、屋面材料、油墨、纺织品、制药、包装材料以及密封剂。Q-Lab 是一家以发展为导向,并且取得稳定发展的公司。出色的产品设计、创新以及卓越的质量和安全,让公司声名远扬。

Q-Lab has been named one of Northeast Ohio's best places to work by The Cleveland Plain Dealer for the fifth time.

Top Work Places

通过员工的努力我们实现了上述目标,同时我们回馈员工:

  • 被认可的个人成就
  • 薪资和奖金丰厚
  • 福利待遇综合全面:健康、医疗、人寿保险
  • 带薪假期
  • 浓厚的以人为本的企业文化
  • 工作氛围融洽和睦
  • 工作环境节奏快

Q-Lab 承诺为所有符合要求的个人提供平等的入职机会,不分种族、宗教、性别、国籍、生理或心理缺陷、年龄、残障或越战退伍军人身份。

职位列表

Repair Support Coordinator (China)

发布时间: 2019/1/4
申请

Repair Support Coordinator

If you are passionate about customer service, Q-Lab Corporation has an opportunity to take your administrative skills to the next level. You will have the opportunity to provide administrative support for service and repair of lab instruments to a diverse customer base in Shanghai, China for an industry leader in weathering research products and services.

For more than 50 years, Q-Lab has been a global provider of material durability testing products. We produce test substrates, weathering, light stability, corrosion and chip impact testers. Our products and services are used to test coatings, plastics, automotive, personal care, roofing, inks, textiles, pharmaceutical, packaging and sealants. Q-Lab is a growth-oriented and stable company who has earned a strong reputation for outstanding product design, innovation and uncompromising levels of quality and safety. We are focused on a market with huge potential due to the unique product line and use our extensive product knowledge to help clients best utilize our equipment and services.

 You will be responsible for:
Provide the customer with phone and email recommendations to resolve lab instrument issues and or follows up with on-going issues with the customer. This may include, but is not limited to; suggesting a change in the way the customer operates the equipment including good testing practices, processing repair and part quotes, sending replacement parts, referring the information to the main home office in the US for further guidance, or performs an on-site resolution.

Qualifications:
• High School Diploma or Trade School Diploma and an Associate's degree (A. S.) or equivalent from two-year College or technical school graduate with five or more years of related experience with repair support or field repair experience.
• Excellent English and Chinese communication and customer service skills.
• Substantial knowledge of work processing and spreadsheet software applications.

We offer competitive pay and benefits and an excellent work environment.

Senior Technical and Business Development Engineer (China)

发布时间: 2018/10/30
申请

职位目的:

作为亚洲地区高级技术专家,协助Q-Lab公司在亚洲地区向我们的主要代理商、客户、GB/ISO/ASTM标委会推广以及在各种论坛上推广耐候、光老化、腐蚀测试设备及服务。

职责和责任:

  • 通过日常联络和定期拜访,回答关于产品和测试服务的深入技术问题,支持客户和现有代理商网络。
  • ·与代理商一起参与重要的OEM销售电话,以提供技术支持,明确客户需求以及Q-Lab产品和服务如何满足他们的需求。
  • 领导技术项目。
  • 在研讨会上做技术演讲。
  • 代表Q-Lab参加标委会会议。
  • 组织产品技术培训,培训客户及代理商销售。
  • 与主要行业协会、机构及标委会建立并保持关系。
  • 做月度及季度报告。
  • 协助技术及市场开发总监制作市场开发计划,包括短期目标及长期目标。
  • 分析市场信息。
  • 和重要客户保持良好密切的关系。

资质:

  • 30%的工作时间需要出差,范围是中国及中国外的其他国家和地区。
  • 优秀的分析能力和批判性思维技能,拥有技术及商业头脑。
  • 良好的英语听说读写能力(大学英语六级同等水平)。
  • 能够阅读、分析以及理解一般的商业期刊、专业期刊、中英文技术流程。
  • 能够撰写报告,商务信函,商业计划书。
  • 能够有效地把复杂的信息呈现给其他人,并回答代理商或客户的问题。
  • 能够计算数字及金额,比如折扣、利息、佣金、占比、百分比、面积、周长及容量。
  • 能够解决实际问题,在有限的标准情况下处理多种变量。能够解读书面、口头、图表或时间表形式的指令。
  • 具备良好的微软办公软件(包括PPT)使用能力。
  • 每分钟至少能打20个字。

 教育、证书或特殊培训要求:

  • 大学本科以上学历,最好是理科或工科相关专业,比如高分子材料,腐蚀与防护等。
  • 研究生学历优先。
  • 10年以上技术支持的工作经验。
  • 具有汽车OEM工作经验者优先。
  • 具备耐候老化测试、腐蚀测试及设备工作经验者优先。

____________________________________________________________________________________

Purpose Of Job:

As the senior technical expert for Asia, assist Q-Lab in promoting weathering, lightfastness, and corrosion testing equipment and test services in Asia at key Distributors, customers, GB/ISO/ASTM standards groups, and in various technical forums.

Duties and Responsibilities:

  • Support customers and the network of existing Distributors by answering in-depth technical questions about the products and test services through daily correspondence and periodic visits.
  • Participate with Distributors on key OEM sales calls to provide technical support and determine what the customer needs are and how Q-Lab’s products and services can meet their needs.
  • Lead various technical projects.
  • Give technical presentations at seminars and symposiums.
  • Represent Q-Lab at various standards meetings.
  • Coordinate technical product training for customers and sales representatives.
  • Communicate and set-up relationships with key industry associations, trade groups and standards bodies.
  • Produce monthly and quarterly reports.
  • Assist Technical and BD Director in developing a BD plan, including long and short term goals.
  • Analyze on information collected from the markets.
  • Work with and develop close relationship with key customer accounts.

Qualifications

  • Ability to travel 30% of the time and to obtain a visa to travel outside of China.
  • Excellent analysis ability and critical thinking skills, both technically and business-wise.
  • Excellent spoken and written English (comparable to CET 6).
  • Ability to read, analyze, and interpret general business periodicals, professional journals, 
    technical procedures in English and Chinese.
  • Ability to write reports, business correspondence, business plans.
  • Ability to effectively present complex information to small and large groups and respond to questions from Distributors or customers.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Must have good working knowledge of Microsoft Office including PowerPoint.
  • Must be able to type a minimum of 20 WPM.

Education, Certificates or Special Training Required:

  • Bachelor’s degree – preferably with science or engineering related field, such as polymer, corrosion, etc.
  • Master’s degree preferred
  • A minimum of 10 years technical support experience.
  • Experience with Automotive OEM’s is HIGHLY desirable.
  • Experience with weathering and/or corrosion testing and equipment is also HIGHLY desirable.
 

联系我们

  1.  

Q-Lab 电话号码

美国:+1-440-835-8700
佛罗里达及亚利桑那企业管理:+1-305-245-5600
英国/欧洲:+44-1204-861616
德国:+49-681-857470
中国:+86-21-5879-7970

 
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